Data deletion
Last updated: July 28, 2026
At Fluichat you can delete your data at any time. Here’s how, and what gets deleted.
How to request deletion
- From the app: in Connections, click Disconnect on the channel you want to remove. Disconnecting stops us from receiving its messages and revokes access.
- By email: write to [email protected] from the email associated with your account, with subject "Data deletion", indicating the account or number you want deleted.
What gets deleted
- The conversations, messages, voice notes and files associated with the channel or account.
- The linked CRM contacts and profiles.
- The tokens and configuration of the connected Meta account.
Timeframe
We process deletion requests within a maximum of 30 days. Some minimal billing records may be retained for as long as the law requires.
End customers
If you wrote to a business that uses Fluichat and want your data deleted, contact that business directly: it is the controller of your data and can delete it from the platform.
Contact
Fluichat — [email protected]